Postage, Returns & Exchanges
Postage within the UK
Royal Mail Tracked 48hr £5.50
All packages are posted using Royal Mail Tracked Service
Royal Mail divide the world into 4 zones
Use the link below to find out what zone your country falls in
Please note customers are responsible for any international customs / import fees
Return & Exchange Policy
Please contact us before submitting an exchange / return.
All items must be unworn, unwashed and returned in the same condition they arrived in. Any signs of wear and you will not be eligible for a refund.
*Due to the intimacy of the Mila Thong, it is not eligible for a refund /exchange due to hygiene reasons.
Sale/sample items are not eligible for returns/exchanges.
All items must be returned within 2 weeks (for UK) and 6 weeks (for International) of delivery date and the buyer is responsible for any return costs. Tracked postage is recommended to prevent loss of items.
You must place a note in your parcel stating:
Whether it's a return or exchange
Reason / Exchange item