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Postage, Returns & Exchanges 

Postage within the UK

Royal Mail Tracked 48hr £5.50

International Postage

All packages are posted using Royal Mail Tracked Service 

Royal Mail divide the world into 4 zones

Use the link below to find out what zone your country falls in 

Please note customers are responsible for any international customs / import fees 


Return & Exchange Policy

Please contact us before submitting an exchange / return.

All items must be unworn, unwashed and returned in the same condition they arrived in. Any signs of wear and you will not be eligible for a refund. 

*Due to the intimacy of the Mila Thong, it is not eligible for a refund /exchange due to hygiene reasons. 

Sale/sample items are not eligible for returns/exchanges.

All items must be returned within 2 weeks (for UK) and 6 weeks (for International) of delivery date and the buyer is responsible for any return costs. Tracked postage is recommended to prevent loss of items.


You must place a note in your parcel stating:

  • Order date

  • Order number

  • Whether it's a return or exchange

  • Reason / Exchange item